Refund policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund according to the policy below.

Returns

Items can be returned within 30 days of delivery.
Products must be unused, in original condition, and with all original packaging included.
Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

Gift cards
Downloadable products
Personalized or custom-made items
Final sale items

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact our support team.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service for returns.